FAQs About Our Ceramic Memorial Products

Will I get my picture back?
Yes, we send the original back to you with your ceramic memorial picture. As soon as we receive your photo, we will
make a scan and then do all of our modifications to the digital file. If the picture you want us to use is an original,
irreplaceable print, we highly recommend that you have it scanned locally and send us the file. This eliminates the
possibility, however slight, that it could be lost in transit. If you are not sure where to get it scanned, give us a call and
we will help you.

Can you erase the background?
Yes, we can replace it with a light color that will help the portrait stand out. We can also delete other people from the
picture. Tell us what you want and more than likely we can do it. Please see the sample at bottom of the page.

Can you make the picture fit my selected size?
Yes, we have a great art team with the latest software to resize and reshape your photo as needed.

What is the time frame for me to receive my picture?
It takes about 2 weeks from the moment we receive the picture.

Will my Photo Memorial look exactly the same as the picture does on my computor screen
No, it will be extremely close but there can be slight differences. When you look at the image on your screen you are
looking at a high definition image. Our memorials are kiln fired to 1580 degrees and will last a liretime, this results in the
slight variations.

Is it possible to place a Rush Order?
Yes it is. Because we are the manufacturer and not just a dealer like most of the others selling ceramic photo
memorials, we have complete control of the process and can rush an order and guarantee a delivery date. Give us a call
for help.

How do the pictures hold up outside?
The pictures have a lifetime guarantee that they do not fade.

Is there any guarantee on the memorial pictures?
Yes, our guarantee is they will arrive unbroken and without defect, or they will be replaced as an expedited order without
cost to you. They are also guaranteed for life against fading.

Are Ceramic Memorial Photos sometimes called by other names?
Ceramic Grave Marker Pictures are becoming popular additions to grave markers of all types and, accordingly, they are
known according to a number of different names. Whether you are referring to cemetery pictures, headstone pictures,
tombstone photos, grave marker pictures, memorial pictures, cemetery photos, or just ceramic pictures, it is the exact
same memorial product.

Installation of Your Ceramic Memorial Picture
Your ceramic memorial cameo should be installed on a smooth, polished surface for proper bonding. It is important that
the temperature be above 60 degrees and that the area be dry where you are installing the picture. You will need the
following supplies: rubbing alcohol, paper towels, a pencil, measuring tape, and white caulk. Before you begin
installation, hold the picture where you intend to install it. Be sure you like the location. Moving the picture once it has
been installed can be very difficult.

Use these steps to install your ceramic picture.

1. Use the alcohol and paper towel to clean the area where you intend to place the picture
2. Use a measuring tape and pencil to mark the center point of the spot where you intend to install the picture.
3. Measure the width and height of the picture.
4. Divide the width and height into two.
5. From the center point you marked use the divided width and height dimensions to mark the exact dimensions of the
spot where the picture will be installed.
6. Place the picture in the spot you have marked to be sure your markings are exact.
7. Remove the tape (marked "Tape") from the back of the picture.
8. Line the picture up with your markings, and firmly press it to the surface. Hold it very firmly for a minute, and your
picture is installed.